Privacy and data practices
AuronRPeak collects only the information necessary to provide coaching services and schedule consultations. Personal data is stored securely and shared only with explicit consent for purposes related to coaching delivery. Contact us at Wylergasse 35b, 3608 Thun or +41760869451 for any privacy inquiries. Business ID: CHE-988.117.256. Policy last updated: 24-02-2026.
Definitions
This section explains key terms used in this privacy policy so you can quickly understand how AuronRPeak processes personal data in relation to emotional intelligence and confidence coaching services.
Data We Collect
We collect information that helps us deliver personalized coaching, schedule and manage sessions, process payments, and improve our services. We limit collection to data relevant to delivering coaching and related business operations, and we handle it with care.
Data You Provide
When you interact with AuronRPeak — for example by registering, booking a session, completing intake forms, or contacting us — you provide personal data that enables us to deliver the requested services effectively.
- Contact details: name, email address, phone number and postal address provided when you register or book a session.
- Profile and intake information: background, coaching goals, preferences and relevant personal history you supply to support tailored emotional intelligence and confidence work.
- Communications: messages you send to us via contact forms, email, chat or scheduling platforms, including questions, feedback and session notes you authorize.
- Payment and billing information: invoicing details and payment confirmations required to process transactions (sensitive payment data is generally handled by our third-party payment providers).
- Session records and progress notes: summaries or coaching notes created to track progress, only retained with appropriate safeguards and subject to your access requests.
- Marketing preferences and opt-ins: consent choices for newsletters, offers and event invitations that allow us to tailor communications to your interests.
Data Collected Automatically
When you visit AuronRPeak.vip or use our online tools, we automatically collect certain technical and usage data to operate the site and enhance performance.
- Device and browser information such as device type, operating system, browser version and screen resolution.
- Connection data like IP address and approximate geolocation derived from network information, used for security, analytics and localization.
- Usage data including pages viewed, time spent on pages, navigation paths and features used to understand how visitors interact with our content.
- Cookie identifiers and similar local storage vouchers that remember preferences and tracking choices.
- Analytics and performance metrics collected by analytics providers to measure and improve site functionality.
- Error and diagnostic data captured when something goes wrong, used to troubleshoot and maintain the service.
Data from Third Parties
We may receive information about you from third-party services that you authorize, or that assist us in delivering services. We limit such collection to the minimum necessary.
- Payment processors and business service providers that supply transaction confirmations and billing records.
- Scheduling and communication platforms that provide booking details and appointment confirmations when you use integrated tools.
- Analytics and advertising providers that aggregate usage data to help us understand site performance and user patterns.
How We Use Your Data
We process personal data only for clearly defined purposes that enable us to deliver coaching, manage the business, maintain compliance, and communicate with you effectively. Each processing activity serves one or more of the purposes listed below.
- Provision of services: to deliver coaching sessions, resources, progress tracking and related client support.
- Account administration: to create and manage your account, schedule appointments and maintain records necessary for service delivery.
- Communications: to respond to inquiries, send confirmations, reminders and essential service-related messages.
- Billing and payments: to process invoices, receipts and any necessary business recordkeeping with our payment partners.
- Personalization: to tailor recommendations, learning materials and session structure based on your stated goals and preferences.
- Analytics and improvement: to analyze usage patterns, measure satisfaction and improve coaching materials and website performance.
- Legal compliance and safety: to meet statutory obligations, resolve disputes and protect the security of our services.
- Marketing (with consent): to send newsletters, offers and event invitations only if you opt in, with clear options to opt out.
Legal Bases for Processing
Under applicable data protection laws, including the EU GDPR where relevant, we rely on specific legal grounds to process personal data. The applicable basis depends on the activity and the type of data processed.
- Contract performance: processing necessary to perform coaching services, manage bookings and fulfill our contractual obligations to clients.
- Consent: where you have provided explicit permission for a specific purpose, such as marketing communications or optional assessments.
- Legitimate interests: for internal business purposes like fraud prevention, service improvement and communications that do not override your rights and freedoms.
- Legal obligations: processing required to comply with laws, tax or regulatory requirements applicable to our business in Switzerland and other jurisdictions.
Your GDPR Rights
If GDPR applies to your situation, you have rights regarding your personal data. We describe key rights below and provide simple steps to exercise them. We respond to requests in accordance with applicable law.
- Right of access: you can request confirmation of whether we process your personal data and obtain a copy of the data we hold about you.
- Right to rectification: you may ask us to correct inaccurate or incomplete personal data.
- Right to erasure: you can request deletion of personal data in certain circumstances; we will assess requests against legal obligations and legitimate interests.
- Right to restrict processing: you may request restriction of processing while a dispute about accuracy or lawful grounds is resolved.
- Right to data portability: where applicable, you can request a machine-readable copy of personal data you provided to us for transfer to another service.
- Right to object: you may object to processing based on legitimate interests or direct marketing; if you object we will stop unless we have compelling legitimate reasons.
Data Sharing and Disclosure
We do not sell personal data. We share data only as required to deliver services, comply with law, or with parties who perform services on our behalf under confidentiality obligations.
- Service providers and vendors that support scheduling, client management, email delivery and technical hosting.
- Payment processors and accounting providers for invoicing and business reconciliation.
- Legal authorities or other entities when disclosure is required by law or to respond to lawful requests.
- Affiliated partners and subcontractors engaged to help deliver workshops or co-branded events when necessary to fulfill services.
- Potential acquirers or advisors in the event of a business reorganization, sale or merger, subject to confidentiality commitments.
- Aggregated or anonymized data that cannot reasonably be used to identify an individual may be shared for research or business analysis.
International Transfers
AuronRPeak is based in Switzerland and may transfer personal data between Switzerland and third countries, including EU and other jurisdictions, to operate services and to work with third-party providers.
Where transfers occur outside Switzerland or the EEA, we use appropriate safeguards such as standard contractual clauses, data processing agreements, and assessment of recipient practices to ensure adequate protection of your personal data.
Data Retention
We retain personal data only as long as necessary to provide services, fulfill contractual and legal obligations, resolve disputes, and for legitimate business needs such as recordkeeping.
Account and profile data: retained while your account is active and for a limited period after account closure to meet legal, tax and operational requirements, typically up to five years unless otherwise required.
Communications and session records: retained for the duration of the client relationship and then for a period necessary for professional recordkeeping, dispute resolution and internal review.
Technical logs and diagnostics: retained for security, fraud detection and system maintenance, typically for up to one year unless retention for a longer period is necessary for compliance or contribute.
If you request deletion of your data, we will take reasonable steps to remove your personal data from active systems, subject to legal obligations and the need to retain certain records for legitimate business or regulatory reasons.
Security Measures
AuronRPeak employs reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure and destruction. We continuously evaluate and enhance security practices in line with industry standards.
- Access controls and role-based permissions to limit who can view client data within our organization.
- Encryption of data in transit using TLS and secure data handling practices for stored data where appropriate.
- Regular reviews, software updates and audits to identify and address vulnerabilities and to maintain operational resilience.
User Rights and Controls
You have rights to control how your personal data is processed. We provide clear options to exercise those rights and respond to requests within the timeframes required by applicable law.
- Access your personal data and receive a copy of what we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data where applicable, subject to legal and operational limits.
- Request restriction of processing in certain circumstances.
- Receive your data in a portable format where relevant and technically feasible.
- Object to processing based on legitimate interests or to direct marketing at any time.
- Withdraw consent where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal.
- Lodge a complaint with a supervisory authority if you believe your rights under applicable law have been infringed.
How to Exercise Your Rights
You have the right to access, correct, or request deletion of personal data we hold about you. To submit a rights request, please specify the nature of your request and include an email address or other contact details so we can respond. We will verify your identity before processing requests to protect your information.
We aim to acknowledge requests within 7 business days and to complete standard requests within 30 calendar days, except where additional verification or legal requirements apply. If more time is required we will notify you and explain the reason for the delay.
Marketing Communications
AuronRPeak may send promotional emails, newsletters, event invitations, and offers about coaching programs, workshops, and resources tailored to emotional intelligence and confidence development. Marketing messages include clear explanations of why you are receiving them and how they relate to services you use or expressed interest in.
You can opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting us. Opting out will not affect transactional or account-related messages necessary to provide services you have requested.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a person under 16 without parental consent, we will take steps to delete that information promptly. If you believe we hold such data, contact us.
Third-Party Links
Our website or communications may include links to third-party websites, partner booking platforms, or tools for payments and analytics. Those sites have their own privacy practices. AuronRPeak is not responsible for third-party content or their data handling; review their policies before providing personal information.
Changes to This Privacy Notice
We may update this privacy notice to reflect changes in our practices, services, or legal obligations. Material changes will be posted on our site with a revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.